"As a first-time homebuyer, I was extremely anxious about the mortgage process. Mark came referred to me, and he immediately put my husband and me at ease by explaining the process, listening to our questions and concerns, and always being available. He always picked up the phone or responded to an email, no matter how late or how many questions I asked. He was also readily available to help with pre-approvals for several properties we were interested in, with fast turnaround time. When we finally made our purchase, we were relieved knowing Mark was handling the mortgage. Many first-time homebuyers like me are very skeptical of the process and can feel suspicious of the financial industry - but Mark is truly one of a kind in his expertise and authenticity. I would recommend him to anyone who wants to feel like they're working with an honest person they can trust."